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The objective of this role is to increase the client base through the development of customer acquisition channels and customer retention programs. The Manager closely cooperates with Sales to develop new ways of acquiring customers and manage all communications campaigns on all product portfolios. Also, responsible for the upselling and cross-selling effort to retain customers.

Your job will be:

  • Responsible for the development of customer acquisition channels
  • Manages lead generation efforts for all sales channels
  • Closely monitor all direct marketing activities and their effectivity
  • Manage all direct marketing activities
  • Manage and collect all client’s data from a product portfolio and based on results pick up triggers and products for the client segment
  • Cooperate on product changes for cross-sell and upsell
  • Manage and upkeep loyalty program
  • Cooperate and negotiate with external partners to upkeep all rewards from the loyalty program are delivered on time
  • Propose changes in direct marketing communications to get better results
  • Regularly report results of Direct marketing activities
  • Closely monitor the activity of competitors in the market

We require:

  • Filipino citizen and a resident of the Philippines
  • Successfully completed a degree in Marketing
  • Relevant work experience in the area
  • Fluent in written and oral English
  • Expert in Excel or Linux equivalent
  • Advantages: HubSpot CRM, Insightly, Freshsales, Zoho CRM, Really Simple Systems, Sugar CRM, Zurmo CRM, Bitrix24, Streak, Capsule, SuiteCRM, Google Contacts

What we can offer you?

  • Work with one of the biggest financial companies in the Philippines
  • International environment
  • Learning and development opportunities
  • Convenient office location
  • Collaborative workspace
  • Competitive salary
  • Hybrid work set-up
  • Career growth
  • Regular Working Hours
  • Fixed Rest Days

Location

Cebu

Employment Type

Full-time

Field

Marketing

Education

College graduate